IT Support Services

Comprehensive Set of IT Support Services

  • Healthcare Specific Experience:  Our team provides IT support services only to healthcare industry stakeholders.   Our team, therefore, understand our clients’ unique business processes, technology standards, security requirements, and pressures.  Our competitors lack the deep knowledge we have in the software, systems, and applications practices and hospitals use every day.
  • 24/7 Support:  Reach our team members directly on our mobile phones 24/7 365 days a year when needed.
  • Flexible Model Fits your Needs:  We provide flexible IT service delivery models including: project, hourly, retainer, and part-time and full-time on site staff augmentation contracts.
  • Reduce Your Costs:  Our staffing and support solutions provide our clients with cost effective ways to provide industry leading support, at a reduced cost to their organizations, without the headache of recruiting and training.

Network Services Offerings

  • Application hosting and management
  • Disaster recovery and continuous operations
  • System virtualization
  • Data conversions
  • Cloud computing
  • Email hosting and solutions
  • Print management
  • Network design and engineering
  • Networking security services
  • Networking and mobile computing
  • 24/7 emergency services
  • Remote storage services
  • Data center operations
  • Configuration & change management
  • Database management

Help Desk Service Offerings

  • 24/7 emergency services
  • Remote desktop management
  • Remote infrastructure management
  • Application support
  • IT staff augmentation
  • Installs/Moves/Add Changes (IMAC)
  • Asset tracking
  • Operating system upgrades, migrations and support
  • Anti-virus / security management
  • Hardware/Software rollouts
  • Terminal Services
  • Mobile Solutions

VOIP System Offerings

  • Call center engineering and support
  • Phone and hardware acquisition
  • System installation
  • Hosted VOIP PBX
  • Conferencing systems
  • Messaging
  • Unified communications
  • Telemedicine Applications